Roadmap to Effective Multicultural Teams

In this talk, we will lay out four phases of development experienced by multicultural teams, namely 1) the "everything is great" or honeymoon or phase, 2) the "team shock" or conflict phase, 3) the "third way" or acceptance phase and 4) the "we're better together" or effective synergy phase. We will examine each phase in turn, presenting both the challenges that multicultural teams face and the practices and strategies which enable them to successfully navigate into the effective synergy phase.